Configuration Management (ITILv3):    [Service Transition] The Process responsible for maintaining information about Configuration Items required to deliver an IT Service, including their Relationships. This information is managed throughout the Lifecycle of the CI. Configuration Management is part of an overall Service Asset and Configuration Management Process.

See also: TBD

Configuration Management (ITILv2):    The process of planning for, identifying, controlling and verifying the Configurations Items (CIs) within a service, recording their status and, in support of Change Management, assessing the potential IT impact of changing those items.

See also:

• Configuration

• Configuration and Change Management

• Configuration Audit

• Configuration Baseline

• Configuration Control

• Configuration Identification

• Configuration Items (CI)

• Configuration Management Database (CMDB)

• Configuration Management Plan

• Configuration Management System (CMS)

• Configuration Management Set (Review/Validate)

• Configuration Status Accounting

• Configuration Verification

• Definitive Hardware Store (DHS)

• Service Support

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