S10-211: SNIA SAN & Storage Management Survival Skills a.k.a. SAN Boot Camp, a.k.a. Hands-On SAN 

Course Summary

SAN & Storage Management Survival Skills is a practical, multi-vendor storage and SAN administrator course. It has two components, lecture (2 days) and lab (3 days). The lecture, taken from S10-201, includes the process and parameters of day-to-day storage tasks. Using a recipe format, we discuss the rationale of tasks, decisions and sequences. Then, hands-on labs guide the student through the tasks, step-by-step, as they try the recipes on a variety of hardware and software. Our lab is multi-vendor. We expect students to perform each task on every applicable vendor platform. The course does not endorse any vendor and its language is vendor neutral. On return, a successful candidate will be able to perform standard storage tasks in a predictable time within the storage team. In addition, this course prepares the student for the SNIA Storage Networking Management & Administration SNIA S10-201 Exam and may help with other vendor exams.

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Overview

The Storage Administrator has emerged as a challenging role. Both business and government are on quests to acquire, retain and mine massive amounts of data. The role's challenge takes three forms: manage daily growth, implement new technology, and maintain IT governance. As a result the discipline of caring for data at rest, in transit and at the point of use has grown to be important and visible.

Annually, the storage administrator will add 52% more storage, refresh 38% of the current infrastructure, apply four microcode changes per component, do backups and perform many small changes while keeping up on new technology. They manage 81 to 125TB of usable storage per person in 25% of their time and interface with 8 to 40 people 75% of the time. The other people are indirect storage administrators including developers, application and database administrators who each spend 5-12% of their time on storage issues. Storage is a serious business.

Storage administration is not just knowledge of terms or vendor specific hardware; it is a serious process. The processes include understanding all of the administrative, monitoring, data collection, security, troubleshooting, and recovery tasks for each component. Because business depends on these storage solutions, it also requires understanding recovery at an application and database level in the context of business purpose and criticality. This course will help you take a systematic approach to administrative tasks.

Alternative Courses

S10-201 Storage Networking Management & Administration (2 days)
S10-208 HyperTestPrep™ for SNIA Storage Networking Management & Administration S10-201 Exam
(1 day)

Expected Outcome

Implement, manage and perform day-to-day tasks involving storage devices, storage area networks and the attached hosts, under a variety of operating and application environments using recipes. Pass SNIA S10-201 Exam.

Duration

Five (5) full days (Instructor Led), 16 hours of lecture, quizzes and exams, plus 24 hours (average) of practical lab exercises. Note: Practice questions in the course are aligned to the certification exam objectives.

Delivery Modes

Pricing (Localized per region, market and partner. Taxes may apply. Subject to change without notice. Offered price may be subject to residency status.)

Instructor Led - See "Register" for session specific pricing

 

Discount(s)

Instructor Led for AU and US - 5% advance, prepaid registration discount, 21 calendar days before session start date.

Objectives

The primary objective of this course is to develop technique the storage infrastructure using current and emerging technologies. It will also help you to ask the right questions of others with storage responsibilities. The course provides a set of practical approaches required to help new and experienced storage administrators and managers do their job better. Objectives include:

Audience

Everyone responsible for storage service delivery and support for new and existing storage products and services; this typically includes both new and experienced development, administration, implementation, delivery, support and management staff. Staff members required to complete the internationally recognized SNIA S10-201 Storage Management & Administration examination will find this course essential.

 

Prerequisites

S10-100 or S10-101 Storage Network Fundamentals and/or equivalent experience. A basic level of IT literacy including at least six (6) months experience in IT and/or Storage Networking Operations. Advanced computer skills and knowledge in at least one operating system. Technical skills as a team member to develop complex solutions. A course specific non-disclosure agreement is required to attend this course.

Next Courses

 

Course Contents

Storage Network Administration - Identify criteria and steps used when planning for growth in a Fibre Channel SAN. Describe steps for allocating storage in a SAN. Create storage layouts using criteria including partitioning, data protection and security. Identify and plan for connectivity. Create SAN implementation policy objectives. Determine port assignments.

Applied Fibre Channel Protocol - Describe the process steps required to bring a SAN environment from an uncontrolled to controlled status. Troubleshoot SAN failures caused by configuration errors. Discuss the port login, fabric login and process login as they relate to common implementation trouble shooting issues.

Performance - Describe methods of assessing the performance of a storage network. Develop and follow steps leading to problem resolution. Identify capacity and throughput problems. Demonstrate understanding of performance considerations of the fabric when used to interconnect arrays (internal and external) and the impact on caching, connectivity, and bandwidth. Establish performance baselines. Describe monitoring for storage device ports and ISLs. Determine the bandwidth requirements, impact of local and remote replication techniques on local and extended fabrics.

Business Continuance - Identify methods of implementing business recovery solutions using Fibre channel extension. Describes component used as part of a business continuance solution. Select information protection solutions using Fibre Channel. Identify the steps required to implement clustering, in particular, preventing single points of failure. Demonstrate how to perform data transfers, migrations and replication.

Storage Network Management - Optimize redundancy within a switched environment. Describe HBA configuration parameters and their importance and relationships. Determine methodologies or tools to troubleshoot volume management issues. Identify steps used to configure a switch in an existing fabric. Determine reasons add or remove ISLs. Identify the processes that occur on a switch during a fabric merge. Calculate storage network device latency and propagation delay. Identify performance considerations of fan-in, fan-out and homogenous OS access. Describe the advantages and disadvantages to ISL over-subscription. Describe distance limitations between long-wave and short-wave fibre at various speeds. Identify the steps required to assign a LUN to a fibre-channel port using SMI-S specific language. Discuss the process of used to create and modify zones and zone sets. Identify steps to expose a LUN to a specific host HBA and its implications on the fabric. Identify possible zoning conflicts that could cause fabric segmentation. Determine methodologies or tools to troubleshoot zoning issues. Describe the steps required to effectively monitor capacity.

Manage NFS and CIFS Infrastructure - Implement network attached storage. Identify steps establish NDMP. Discuss and identify bottlenecks and determine how to correct. Identify user management procedures. Implement automated procedures including virus scan, file replication and deduplication.

Backup and Recovery - Identify steps to restore data from a backup. Discuss and identify bottlenecks and how to correct them as it pertains to backup and recovery. Analyze backup configurations to identify potential problems. Determine database components and configurations to satisfy a backup and recovery solution. Identify steps to track error logs within the operating system for backup and recovery messages.

Fibre Channel Security - Implement port authentication protocols. Identify steps to secure a fabric. Discuss the differences between hard and soft zoning with respect to security. Configure secure management access to Fibre switches.

Lab

The labs for this course, in most venues are virtual. In locations with local equipment, labs are a mix of local and virtual to insure consistency. Each student works their own labs within a specified time. Some tasks repeat to account for different switches, storage arrays, host operating systems, NAS and iSCSI approaches.

 

 

Examination

S10-201 Examinations leading to SNIA CERTIFIED SYSTEMS ENGINEER (SCSE) are held on all continents. Possession of this certificate is mandatory for all candidates who wish to reach 'full certification' as a SNIA CERTIFIED STORAGE NETWORKING EXPERT.
Persons holding this certification tend to earn up to 15% more than their counterparts in the storage community without the credential, and up to 25% more than the local average compensation for IT personnel in their market.

Certificate Advantages

 

Schedule

Australia (see also New Zealand)                                                                                    * indicates a primary training facility

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q2 - Perth, AU Sched
S10-201  000000 ILT 2011-Q2 - Melbourne, AU Sched
S10-208  006637 ILT 06-Nov-11 FRI Sydney, AU* Sched
S10-201  006866 ILT 17-Jan-11 to 18-Jan-11 MON Sydney, AU* Sched
S10-208  006867 ILT 19-Apr-11 WED Sydney, AU* Sched
S10-211  007118 ILT 11-Apr-11 to 15-Apr-11 MON Sydney, AU* Sched

Brazil (see S10-211, only the hands-on version of this course is offered in Brazil)                 * indicates a primary training facility

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT On Demand, Ask?  - Belo Horizonte Demand
S10-201  000000 ILT On Demand, Ask?  - Brasilia Demand
S10-201  000000 ILT On Demand, Ask?  - Porto Alegre Demand
S10-201  000000 ILT On Demand, Ask?  - Rio de Janeiro Demand
S10-211  006698 ILT 22-Nov-10 to 26-Nov-10  MON São Paulo* Closed
S10-201  000000 ILT On Demand, Ask? São Paulo* Demand

Canada

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q3 MON Calgary, AB Sched
S10-208  000000 ILT 2011-Q3 MON Calgary, AB Sched
S10-211  000000 ILT 2011-Q3 MON Calgary, AB Sched
S10-201  000000 ILT 2011-Q2 MON Edmonton, AB Sched
S10-208  000000 ILT 2011-Q2 MON Edmonton, AB Sched
S10-300  000000 ILT 2011-Q3 MON Edmonton, AB Sched
S10-201  000000 ILT 2011-Q2 MON Montréal, QB Sched
S10-208  000000 ILT 2011-Q2 MON Montréal, QB Sched
S10-211  000000 ILT 2011-Q2 MON Montréal, QB Sched
S10-201  006950 ILT 14-Feb-11 to 15-Feb-11 MON Ottawa, ON Closed
S10-211  006951 ILT 14-Feb-11 to 18-Feb-11 MON Ottawa, ON Closed
S10-201  007223 ILT 16-May-11 to 17-May-11 MON Ottawa, ON Closed
S10-211  007224 ILT 16-May-11 to 20-May-11 MON Ottawa, ON Closed
S10-208  007225 ILT 18-May-11 MON Ottawa, ON Closed
S10-201  007226 ILT 18-May-11 to 19-May-11 MON Toronto, ON Closed
S10-211  007227 ILT 18-May-11 to 22-May-11 MON Toronto, ON Closed
S10-201  000000 ILT 2011-Q3 MON Vancouver, BC Sched
S10-208  000000 ILT 2011-Q3 MON Vancouver, BC Sched
S10-211  000000 ILT 2011-Q3 MON Vancouver, BC Sched

China

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q1 - Beijing Demand
S10-201  000000 ILT 2011-Q1 - Shanghai Demand
S10-201  000000 ILT 2011-Q1 - Hong Kong Demand

India (The principal offer in the India market is S10-211, lecture + extensive hands-on labs)                         * indicates a primary training facility

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q1 - Bangalore* Sched
S10-201  000000 ILT On Demand, Ask? - Chennai Sched
S10-201  000000 ILT 2011-Q1 - Delhi* Sched
S10-201  000000 ILT On Demand, Ask? - Hyderabad Sched
S10-201  000000 ILT On Demand, Ask? - Kolkata Sched
S10-201  000000 ILT 2011-Q1 - Mumbai* Sched
S10-201  000000 ILT On Demand, Ask? - Pune Sched

Israel

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q2 - B'nei-Brak Sched

Malaysia (see also Singapore; course locations alternate between Singapore and Malaysia quarterly)

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q2 - Cyberjaya Sched
S10-201  000000 ILT 2011-Q1 - Kuala Lumpur Sched

Mexico

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-211  000000 ILT 13-Dec-10 to 17-Dec-10 MON Mexico City Closed

New Zealand (see also Australia)

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q2 - Auckland Sched

Singapore (see also Malaysia; course locations alternate between Singapore and Malaysia quarterly)

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  000000 ILT 2011-Q1 - Singapore Sched

United Kingdom (The principal offer in the U.K. market is S10-211, lecture + extensive hands-on lab)         * indicates a primary training facility

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-211  000000 ILT 29-Nov-10 to 03-Dec-10 MON Shifnal, Shropshire* Closed
S10-201  000000 ILT On Demand, Ask? - Shifnal, Shropshire* Demand
S10-201  000000 ILT On Demand, Ask? - London Demand

United States

Course ID

Session

Format

Dates

First Day

Location/Region

Status  
S10-201  005991 ILT 08-Apr-10 to 09-Apr-10 TUE Atlanta, GA Closed
S10-201  000000 ILT On Demand, Ask? - Austin, TX Demand
S10-201  000000 ILT 2011-Q1 - Boston, MA Demand
S10-201  006215 ILT 15-Jun-10 to 16-Jun-10 TUE Chicago, IL Closed
S10-208  006216 ILT 17-Jun-10 THR Chicago, IL Closed
S10-211  006362 ILT 02-Aug-10 to 06-Aug-10 MON Chicago, IL Closed
S10-201  000000 ILT On Demand, Ask? - Dallas, TX Demand
S10-201  000000 ILT On Demand, Ask? - Denver, CO Demand
S10-201  006721 ILT 30-Nov-10 to 01-Dec-10 TUE Irvine, CA Closed
S10-208  006722 ILT 02-Dec-10 THR Irvine, CA Closed
S10-211  007013 ILT 07-Mar-11 to 11-Mar-11 MON Irvine, CA Closed
S10-201  000000 ILT On Demand, Ask? - Madison, WI Demand
S10-201  006719 ILT 30-Nov-10 to 01-Dec-10 TUE Miami, FL Closed
S10-208  006720 ILT 02-Dec-10 THR Miami, FL Closed
S10-211  006971 ILT 21-Feb-11 to 25-Mar-11 MON Miami, FL Closed
S10-201  006742 ILT 06-Dec-10 to 07-Dec-10 MON Minneapolis, MN Closed
S10-208  006743 ILT 08-Dec-10 WED Minneapolis, MN Closed
S10-211  007055 ILT 21-Mar-11 to 25-Mar-11 MON Minneapolis, MN Closed
S10-201  005992 ILT 10-Apr-10 to 11-Apr-10 THR Omaha, NE Closed
S10-201  000000 ILT 2011-Q1 - Orlando, FL Closed
S10-201  006469 ILT 08-Sep-10 to 09-Sep-10 WED Princeton, NJ Closed
S10-208  006470 ILT 10-Sep-10 FRI Princeton, NJ Closed
S10-211  006762 ILT 13-Dec-10 to 17-Dec-10 MON Princeton, NJ Closed
S10-201  005993 ILT 08-Apr-10 to 09-Apr-10 THR Salt Lake City, UT Closed
S10-201  000000 ILT 2011-Q2 - San Jose, CA Demand
S10-201  000000 ILT On Demand, Ask? - Seattle, WA Demand
S10-208  006114 ILT 17-May-10 MON Tampa, FL Closed
S10-201  000000 ILT On Demand, Ask? - Washington, DC Demand

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